(SW72) IT Helpdesk Assistant

OUR REFERENCE: SW72
JOB TITLE: IT Helpdesk Assistant
LOCATION: York  - with travel to other offices
SALARY: Competitive

Our client, based in York, is looking to recruit an IT Helpdesk Assistant, with at least one years relevant experience, to join their team, on a permanent, full time basis.

Main Duties and Responsibilities will include:
  • As part of the IT team provide technical support and assistance to staff at all levels and all offices within the business.
  • Provide support to users in person, by telephone, by email or video conference and as directed by the Head of IT.
  • Assist as directed by the Head of IT in the configuration of new hardware, and setup of new users.
  • Monitor IT equipment stock and printer consumables across the offices.
  • Assist in ensuring the smooth running of the network and escalation of issues to other members of the IT team.
  • Conduct daily checks of critical systems & processes and escalate any issues as necessary.
  • Participate in the IT Helpdesk early and late cover rotas
If you would like to apply or find out more about this role, please forward your CV to admin@opusrecruits.co.uk.

Due to the volume of applications we receive, if you have not heard from us within 1 week, please assume you have not been short listed.

Opus Recruitment Ltd is committed to a policy of equal opportunities and this is available upon request.

Opus Recruitment Ltd acts in the capacity of an Employment Agency for permanent appointments and as an Employment Business for temporary assignments - Company Registration Number 11240919.